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Get in Touch
We're here to help — reach out for quotes, technical queries, or partnership opportunities. Our team responds within 24 hours.
Phone & WhatsApp
Available Mon–Sat, 9:00 am – 6:00 pm IST
WhatsApp support available 24/7
Email Address
We reply within 24 business hours
For privacy: privacy@electravision.in
Head Office
Sandalpur Road, Kumhrar, Patna-800006, Bihar, INDIA
Send Us a Message
Fill out the form below and our team will get back to you with the information or quote you need.
Working Hours
| Office (Mon–Sat) | 9:00 am – 6:00 pm |
| Factory (Mon–Sat) | 8:00 am – 8:00 pm |
| WhatsApp Support | 24 / 7 |
| Sunday | Closed |
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Frequently Asked Questions
Quick answers to common queries. Can't find what you're looking for? Just drop us a message above.
Our minimum order quantity varies by product category. For house wiring and flexible cables, the MOQ is typically 1 coil (90 metres). For industrial and armoured cables, MOQ starts at 500 metres. Bulk orders above 5,000 metres qualify for special pricing and priority dispatch.
Yes, absolutely. ELECTRA VISION offers custom manufacturing for lengths, conductor cross-sections, insulation colours, voltage ratings, and sheathing materials. Custom orders are accommodated for quantities above 1,000 metres and typically take 7–14 business days for production.
Submit a Distributor Application through our contact form above (select "Distributor Application" as the subject). Our sales team will evaluate your region, existing network, and infrastructure. You'll need a valid GST registration, a trade licence, and an adequate storage facility. Onboarding typically takes 5–10 business days.
All ELECTRA VISION products are manufactured under BIS (Bureau of Indian Standards) certification and conform to IS standards including IS 694 (PVC cables), IS 1554 (armoured cables), and IS 8130 (conductors). Our factory is ISO 9001:2015 certified, and products undergo rigorous in-house testing for tensile strength, insulation resistance, and voltage withstand.
We provide a standard 1-year warranty against manufacturing defects on all our wire and cable products. The warranty covers issues related to conductor resistance, insulation failure, and PVC jacket integrity under normal usage conditions. Please retain your original invoice for any warranty claims.
Standard catalogue items are usually dispatched within 24–48 hours from our Patna warehouse. For custom manufacturing or large bulk orders, delivery timelines typically range from 7 to 15 business days depending on the order volume and delivery destination.
Yes, we welcome our corporate clients, institutional buyers, and distributors to visit our state-of-the-art manufacturing facility in Patna. We encourage you to witness our production and quality-testing processes firsthand. Please schedule an appointment with our sales team at least 48 hours in advance.
For new bulk orders and custom manufacturing, we typically require a 40% advance payment with the purchase order, and the remaining 60% before dispatch. For our established authorized distributors, we offer flexible credit terms subject to financial approval and regular order volumes.